{"@context":"https://schema.org","@type":"JobPosting","title":"AI Automation Specialist","description":"

Key responsibilities
Discovery and business analysis

• Map how the clinic operates today - systems, tools, workflows and manual tasks across front desk, clinical admin and management - and identify where automation or AI delivers the biggest gains.
• Recommend a practical, prioritised roadmap for what to automate and improve, and in what order. Automation, integration and dashboards
• Design, build and maintain automations that remove repetitive manual work (booking confirmations, reminders, follow-ups, client re-engagement, internal handoffs).
• Connect the clinic's tools so data flows without manual re-entry, working with the practice management system (Nookal) and other platforms in use.
• Build dashboards and automated reporting that pull the right data and present KPIs and operational metrics clearly. Applied AI
• Apply AI tools (LLMs such as ChatGPT/Claude, AI assistants and agents) to real clinic workflows in a safe, sensible way, and keep the business current on genuinely useful AI capabilities. Collaboration and enablement
• Work closely with Ruth and the team to understand needs, roll out changes, and train and support people so new systems are actually adopted. Occasional / nice-to-have
• From time to time, help modernise and polish client-facing programs and resources (e.g. the tennis elbow program and coaching content) using AI. Secondary and ad-hoc, not a core focus.

Skills and experience
• Proven experience in a business, process or AI automation role.
• Hands-on with automation and integration platforms (e.g. Make, Zapier, n8n) and connecting apps via APIs.
• Able to build dashboards and automated reporting (e.g. Looker Studio, Power BI, Google Sheets).
• Practical, current experience applying AI/LLM tools to real business workflows.
• Strong business-analysis instincts - understands a process, spots the opportunity, and turns it into a working solution.
• Excellent written and spoken English; self-directed and reliable, able to turn a loosely defined goal into a delivered result.

Desirable
• Experience with practice management or CRM systems, ideally Nookal or similar allied-health platforms (Cliniko, Halaxy).
• Exposure to healthcare or a services/clinic environment; light scripting for small custom builds where off-the-shelf tools fall short. Personal attributes
• Pragmatic problem-solver who values simple, reliable solutions; organised and methodical, and documents work.
• Clear communicator who explains technical things in plain language; trustworthy with sensitive business and client information; genuinely curious about AI and automation.

","datePosted":"2026-09-29","hiringOrganization":{"@type":"Organization","name":"Outstaffer.com"},"validThrough":"2026-10-29","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"None","postalCode":"None","addressCountry":"Australia"}},"employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"Outstaffer.com","value":"17906570044590100119oyV"},"directApply":true,"industry":"None"}